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- Cancellation & Refund Information
Memberships, Locker Rentals, and Towel Service can be cancelled by contacting the Recreational Sports office or sending your cancellation request to Ryan.Comfort@unt.edu or Laura.Palacios@unt.edu. Cancellations will take effect at the end of the month the request was received.
Refunds for all other purchases will be considered on a case by case basis. Please contact Recreational Sports with questions. All approved refunds will be processed by the method below that corresponds to your original purchase:
1) In-person payments made by credit card will be refunded to the original card used at the time of payment.
2) Online purchases will automatically credit the card used for purchase.
3) Cash and check payments will be refunded via campus issued check and may take up to 30 days to process.
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